Key Stats
Citizens Financial Group, Inc. stands as one of America’s oldest and largest financial institutions. Headquartered in Providence, Rhode Island, the bank traces its origins to 1828 when High Street Bank opened its doors. Today, Citizens operates across 14 states and the District of Columbia.
The company provides retail and commercial banking products through two primary segments: Consumer Banking and Commercial Banking. Consumer services include deposits, mortgages, credit cards, wealth management, and student loans. Commercial offerings cover lending, treasury management, capital markets, and corporate finance solutions.
Citizens ranks among the top 20 largest banks in the United States. The bank serves approximately six million consumer and business customers through its branch network and digital platforms. Forbes recognizes Citizens as one of the World’s Best Banks.
Citizens Financial Group History
Citizens Financial Group Leadership
Citizens Financial Group operates under experienced leadership focused on growth and transformation. The bank does not have traditional founders in the startup sense, as it evolved from 19th-century banking institutions. Current leadership has shaped the modern company.
Citizens Financial Group Competitors
Citizens Financial Group competes with national and regional banks across consumer banking, commercial lending, and wealth management. The bank faces competition from money center banks and regional institutions in its core markets throughout the Northeast and Midwest.
| Competitor | Type | Primary Markets |
|---|---|---|
| KeyBank | Regional Bank | Northeast, Midwest |
| M&T Bank | Regional Bank | Northeast, Mid-Atlantic |
| Fifth Third Bank | Regional Bank | Midwest, Southeast |
| PNC Financial | Super-Regional Bank | Nationwide |
| Truist Financial | Regional Bank | Southeast, Mid-Atlantic |
| Huntington Bancshares | Regional Bank | Midwest |
| Regions Financial | Regional Bank | South, Midwest |
| U.S. Bank | Super-Regional Bank | Nationwide |
| TD Bank | Regional Bank | East Coast |
| Santander | Regional Bank | Northeast |
Citizens Financial Group Revenue
Citizens Financial Group generated $7.64 billion in annual revenue for 2025, representing 7.26% growth year-over-year. Consumer Banking contributes approximately 75% of total revenue through deposits, mortgages, and lending products.
Citizens Financial Group Market Cap
Citizens Financial Group trades on the New York Stock Exchange under ticker CFG. The company’s market capitalization reached $26.2 billion in January 2026, reflecting a 36% increase over the prior year.
Citizens Financial Group Acquisitions
Citizens Financial Group built its national footprint through strategic acquisitions over several decades. The bank expanded from its Rhode Island roots into New England, the Mid-Atlantic, and Midwest regions through targeted purchases of regional banks and branch networks.
The 2004 acquisition of Charter One Financial represented a transformative moment. Citizens paid $10.5 billion to acquire the Cleveland-based bank, adding 616 branches across Ohio, Michigan, Illinois, Indiana, New York, and Vermont. This purchase made Citizens one of the ten largest commercial banks in the United States with over $131 billion in assets.
In 2001, Citizens acquired the retail banking division of Mellon Financial Corporation for $2 billion. This deal established Citizens as a major presence in Pennsylvania, making it the second-largest bank in that state. The Commonwealth Bancorp acquisition in 2003 further strengthened the Pennsylvania franchise.
Recent acquisitions have accelerated growth. In February 2022, Citizens closed its acquisition of 80 HSBC East Coast branches for approximately $180 million, gaining locations in New York City, Washington D.C., and Southeast Florida. This deal added $9 billion in deposits and over 800,000 customer accounts.
The April 2022 completion of the Investors Bancorp acquisition for $3.5 billion marked the largest bank deal for Citizens in nearly two decades. This transaction added 154 branches across New Jersey and New York, along with 1,600 employees. Citizens also acquired investment banks JMP Group in 2021 and DH Capital in 2022 to expand its capital markets capabilities.
FAQs
When was Citizens Financial Group founded?
Citizens Financial Group traces its origins to 1828 when High Street Bank was established in Providence, Rhode Island. The Citizens Financial Group holding company formed in 1954.
Who owns Citizens Financial Group?
Citizens Financial Group is a publicly traded company on the NYSE under ticker CFG. Royal Bank of Scotland owned Citizens from 1988 until the 2014 IPO and sold its remaining stake in 2015.
How many branches does Citizens Bank have?
Citizens Bank operates approximately 1,000 branches across 14 states and the District of Columbia, primarily in the Northeast and Midwest regions of the United States.
What is Citizens Financial Group market cap?
Citizens Financial Group has a market capitalization of approximately $26.2 billion as of January 2026, making it one of the largest regional banks in the United States.
Where is Citizens Financial Group headquartered?
Citizens Financial Group is headquartered at One Citizens Plaza in Providence, Rhode Island. The company has maintained its Providence headquarters since its founding in the 19th century.
